At Neuriva, we offer a secure, straightforward checkout experience for customers across the United States. This Payment Policy outlines accepted payment options, currency rules, and transaction security.
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Accepted Payment Methods
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Credit & Debit Cards: Visa, Mastercard, American Express (AMEX), and Discover.
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Express & Digital Wallets: Shop Pay, Apple Pay, Google Pay, and PayPal (where enabled at checkout).
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Currency & Checkout Totals
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All product prices, shipping fees, and refunds are processed in USD ($ - United States Dollars).
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Orders under $50.00 USD incur a flat $10.00 USD standard shipping fee; orders of $50.00 USD or more receive Free Standard Shipping.
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Applicable state and local sales taxes are calculated automatically at checkout based on your US delivery address.
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Transaction Security & Fraud Protection
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Full payment is authorized and captured when your order is submitted.
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Our store uses 256-bit SSL encryption and PCI-DSS compliant payment gateways to safeguard your financial data. We never store raw card details on our servers.
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Orders are screened for billing address verification; we reserve the right to hold or cancel orders flagged for potential fraud or unverified billing details.
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Refund Disbursement
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Approved refunds are issued in USD ($) to the original payment method within 5 to 10 business days after return inspection.
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Contact Information
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Brand Name: Neuriva
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Support Email: neurivasupport@gmail.com
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Business Address: 207 W Loockerman St Dover, DE 19904 United States
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Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
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Response Time: Within 24–48 business hours
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